Our website uses forms in which you give us contact information (such as your name, address, phone number, IP address and email address) so you can create an account, purchase our products and services, request information and request support help. As you use your account, we may also collect support requests and other related types of information that is specific to the management of your account, products and services with us.
How we use your personal data
Your personal information is used for creating your account, for contacting you when needed(when there are updates for the products and services you have purchased from us), to response to your support requests and to inform you about our new products and services. We will not use your personal information in a way forbidden by the law. The users can unsubscribe at anytime from receiving newsletters.
Your personal information and third parties
We will never share your information without your permission or in ways other than as outlined in this policy. The only exceptions to this are when we are required by law, in the good faith belief that such action is necessary in order to comply with the law, or when we must comply with a legal process.
Retention & Deletion of Account Information.
When your order of our product or service is refunded (or your subscription for our product and service is canceled) all of your personal information is placed in "deactivated" status. However, you should know that deactivation of your account does not mean your personal information has been deleted. We will retain and use your personal information, if necessary, in order to resolve disputes, enforce our agreements and/or as required by laws or regulations. By creating an account with us, using our support services and/or purchasing our products and services, you acknowledge and agree to these terms of retention.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information.